Hüsniye Ulu Appointed as Deputy General Manager and Executive Board Member of ING Turkey Operations
Foreks - A high-level appointment has taken place at ING Turkey. Hüsniye Ulu, who served as the General Manager of ING Leasing, has been appointed as the Deputy General Manager of Operations (COO) at ING Turkey. Ulu will lead operational banking efforts in line with ING's goal of becoming the most loved digital bank in Turkey and providing an exceptional customer experience in the new era. Commenting on the appointment, ING Turkey CEO Alper Gökgöz stated, “We are focusing on digitalization and superior customer experience at the core of our strategy as we strive to be Turkey’s most beloved digital bank. We are delighted to have appointed a valuable name who has achieved significant successes in various roles over the past 22 years at ING to this critical position.”
Another significant appointment has been made at ING Turkey, which has transitioned to a fully digital bank through its digital transformation journey. Hüsniye Ulu, with over 25 years of experience in the banking sector and serving as the General Manager at ING Leasing, has been appointed as the Deputy General Manager of Operations (COO) and a Member of the Executive Committee of ING Turkey, effective December 19, 2024. Ulu will lead operational banking projects aimed at achieving ING’s goal of becoming the most loved digital bank in Turkey and offering an exceptional customer experience.
Alper Gökgöz remarked: “We are pleased to have appointed a valuable name who has achieved significant success over 22 years at ING to this critical position.”
In his assessment of the appointment, Alper Gökgöz, CEO of ING Turkey, said, “At ING Turkey, we prioritize digitalization and superior customer experience as the center of our strategy, progressing with the goal of becoming Turkey’s most beloved digital bank. Operations is one of the essential areas that supports this goal. In this context, we are happy to have appointed a valuable individual who has achieved notable successes in various roles over the past 22 years at ING. We believe that with Hüsniye Ulu’s experience and leadership, she will make valuable contributions towards our rapid growth objectives in Turkey.”
Hüsniye Ulu holds a bachelor's degree in Business from Dokuz Eylul University and has completed her master's degrees in Business at Özyeğin University and Finance at Sabancı University. After gaining experience at various banks, Ulu joined the ING Turkey family in 2002, taking on different roles and responsibilities such as Corporate Banking Portfolio Manager, Individual and Corporate Branch Manager, Regional Manager, and Corporate Banking Business Line Director. Following these responsibilities, she has served as the General Manager of ING Leasing since 2022, leading the end-to-end transformation of ING Leasing.